What separates FACTS from the rest of the field is their outstanding customer service. Kate is a native of the Boston area and resides on the south shore with her two children. I spoke to the bank and they said that the funds were available however FACTS system requires IMMEDIATE processing (which does not show/nor did show in the banking system at the time - all day it said the item was processing!) Not all students or teachers are eligible to apply for personal education grants in Kentucky. Advanced Accounting allows FACTS to become your accounts receivable subsidiary ledger. As a previous school director, Mark's quest for better administrative tools initially led him to FACTS. You should contact the FACTS Grant & Aid Assessment Customer Care Center (866-441-4637): Monday through Thursday from 10:00 a.m. to 7:00 p.m. Central Standard Time Friday from 10:00 a.m. to 5:00 p.m. What if I need to make changes to my application? He leads a team dedicated to providing technical demonstrations that highlight all the benefits of FACTS various systems to aid institutions with financial stability and manage student information. Families are alerted of their award status via email and can accept or decline online. Trident Academy admits students of any gender, sexual orientation and identity (including transgender status), race, color, religion, national and/or ethnic origin, and provides students with all rights, privileges, programs, and activities generally accorded or made available to students at the School. Information System (SIS), Tuition FACTS allowed us to do the following: Keep parents happy with timely & accurate tuition management, help the school to collect tuition in a much timelier fashion, increase our tuition collections due to auto debits, and make my business manager HAPPY! We believe in improving school management through service and technology, and weve never lost sight of our goal to help schools, administrators, teachers, and families solve the unique challenges they face. She is excited to use her years of experience and product knowledge to provide support and education solutions to schools in California, Colorado, Idaho, Nevada, New Mexico, and Utah. Patricia LacognataDirector of School Partnerships, Wigberto MunozDirector of Business Operations. Families are provided an online portal that guides them to next steps and gives them action items and real-time application status information. While you may submit your application with your 2020 tax return, your 2021 tax return will be required by April 1, 2023, or any award that you may have been notified of may be revoked. drop-off and afternoon pick-up. FACTS provides solutions that elevate the K-12 experience for school administrators, teachers, and families. Her youngest son continues in that tradition and has recently graduated from a faith-based university. Information System (SIS), Tuition We can help. Tuition & Financial Aid - St. Laurentius This experience leads to more innovative thinking for our services, as well as unparalleled service and insight for your business. Learning Disability Association of America, Dysgraphia is a specific learning disability that affects a persons handwriting ability and fine motor skills. FACTS CONTACT INFORMATION: Online application: online.factsmgt.com/aid Customer Service email: info@factstuitionaid.com Customer Service number: (866) 441-4637 Fax number for supporting documents: (866) 315-9264 Supporting documents & paper FACTS Grant & Aid Assessment applications mailed to: P. O. However, my financial institution has no records of any transaction posted. Elizabeths passion is enhanced by her children, especially the opportunity to teach her son to learn and love to read. We collect all necessary data including tax, financial, and personally identifiable information to save you time and minimize your security risks. Plans/Financial Aid, Student As a product of public education up through his doctoral studies at the University of Montana, working in private schools was even more rewarding than he could ever imagine, and has also been a blessing for him, his wife Rachael, and their three sons. Its a flexible tuition and billing tool to help you manage finances and project cash flow. Families interested in applying for tuition support must file an application through FACTS Grant & Aid Assessment, the independent, third party company that works with Trident Academy to conduct financial analysis that determines a familys financial need. Please begin by refreshing the page to see if your location populates the Near field. With FACTS Grant & Aid Assessment, we work with you to create a custom application to securely collect families' financial data. All students must be registered on or before Friday, March 6, 2023 to qualify. Heather serves schools in the Mid-Atlantic region, including DC, MD, VA and DE. We didn't notice the first month, but realized it last month and called immediately. Plans/Financial Aid, Student Definition from the Academy of Orton-Gillingham Practicioners and Educators, Dyslexia is a specific learning disability that is neurobiological in origin. Complaint should be Exceptional SC. Follow the prompts provided to complete the process. Prior to becoming the President of FACTS Education Solutions, Dr. Haggarty was a high school principal, a K-12 school system president and superintendent of the Catholic Dioceses of Montana, followed by superintendent of the Archdiocese of Seattle, where he provided guidance to 74 schools and represented 22,000 students throughout Western Washington. She leads a team committed to serving K-12 schools by leveraging technology to meet their needs. FACTS Grant & Aid Assessment works with you to create a customized application to securely collect financial data from families. For help: FACTS Grant & Aid Assessment customer Service is available to help Monday - Thursday, 10:00 a.m. - 7:00 p.m. Central Time and Friday 10:00 a.m. - 5:00 p.m. Central Time. From merit-based scholarships and emergency-based funds to extracurricular and athletic grants, everything is managed in one system. She enjoys spending time with her family and friends, traveling, and doing anything outdoors. Whether youre a school administrator, parent, or student, FACTS is here to answer your questions. FACTS Incidental Billing & Prepay Accounts allows you to bill families for fees that fall outside of regular tuition costs. You can customize allocation formulas to your unique needs. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I feel this is fraudulent activity and should be stopped I am also asking EVERY FEE that has EVER been charged be reversed also EVERY PAYMENT TOWARD fees be credited to the institution of ***** ******** ******** School or back to the original payment method. Whether youre a school administrator, parent, or student, FACTS is here to answer your questions. Our account manager or a team member is always available for phone calls and email response time is prompt. I along with MILLIONS ** ********** have to use this system or pay in full. Their customer service is outstanding as I can always speak with a person whenever needed. How does this software stack up? Lincoln, NE 68508, FACTS Education Solutions We provide the highest security standards in the industry when it comes to the collection and storage of financial and demographic data. It allows families an unbiased 3rd party review software, allows administrators on the review team to see the overall picture compared to the aid budget, then posts the award directly to the student's account. Management/Grant & Aid, Data Security, Compliance, and Business Continuity. It stated I applied for a grant. A disorder that includes difficulty staying focused and paying attention, difficulty controlling behavior and hyperactivity. The other school does not use their services, so I did not receive anything for the value of my money. New Families: Returning Families: *Please Note: Questions? This website uses cookies to analyze traffic, assist with navigation, and improve your experience. She has experience working with public, private, and parochial schools. Collect payments and minimize security risks by reducing or even eliminating paper forms and cash/check payments. As stated I am on the **** ** *** ******** *********** *** *** ****** ********and instead of having a chance at a better education I am now worried about the *********** fees **** *** *****************. Financial Management - FACTS Management We provide the highest security standards in the industry when it comes to the collection and storage of financial and demographic data. Dr. Haggarty has a passion for Montana, the state where his family grew up. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Eldren is a native of Nebraska and resides outside of Lincoln with his wife and three kids. Called to speak to customer Facts will not refund $*****. This year I did that again, but my account had been set up and they used a card from 2 school years prior to charge $** and about $** in fees plus tuition. She loves the responsibility that comes with being part of a large, dominant financial services company with direct connections to schools and students. Murphy serves our partner schools in NYC metro, parts of upstate New York and eastern Pennsylvania. Originally from Lincoln, Nebraska and a graduate of the University of Nebraska, she has prepared for this role after successfully serving schools as a FACTS Account Manager. Customer Reviews are not used in the calculation of BBB Rating. FACTS Tuition Management also helps schools improve communication with families, enhances fiscal forecasting, streamlines admissions and enrollment processes, and provides a single system to capture tuition and fees. She lives and works in Baltimore and enjoys reading, cycling, and going on adventures with her daughter. Customer #: ********** I. We analyze all data and suggest award amounts to reduce the emotional pressure of deciding which families should receive aid. FACTS does not outline or share customer If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Grant & Aid Assessment for Organizations - FACTS Management Contact Us - FACTS Management . With nearly 15 years of experience in education, including leadership positions in building administration, Jeff possesses a profound understanding of the obstacles confronted by schools and recognizes the crucial role technology plays in our educational institutions. If you need help using FACTS, visit the Help & Support page to find the answer. Instructions for Applying to FACTS Grants & Aid This online video will walk you through the entire FACTS Grants & Aid process. Tausha has over a decade of experience serving FACTS schools, beginning her career at FACTS in K-12 account management and implementation. Outside of work, Phelecia has been married to her best friend, Mark, for 23 years. With over 30 years of sales experience in a variety of roles, Mike is passionate about meeting school needs and helping them develop financial solutions. Kelby has relocated to Chicago to provide an onsite presence for schools in the Wisconsin and Illinois area. Customer can contact FACTS at ************ to get further details on the resolution. Outside of work, Trenton and his wife, Amanda, are busy raising three energetic boys. compliance with all laws and regulations. Throughout the process, well notify applicants on their grant award status and give you reporting metrics for your boards and donors. Make sure you click Allow or Grant Permission if your browser asks for your location. The online financial aid application opens on October 1, 2022 in FACTS Grant & Aid and closes on December 30, 2022 for incoming 9th-graders and prospective transfer students. There were hundreds of dollars over several charges made, so I set the account right for that year with a credit card and told them to remove all my information as I was NOT going to be using them again. Reload the page and repeat your search. From an office in Columbus, NE, Chris serves schools in IL, IA, KS, MO, SD, ND, MT, WY as well as NE with solutions for Student Information Management, Tuition and Billing, and Financial Aid. St. Bernadette School participates in the FACTS Grant & Aid Assessment application process for grades K-8. If your school or organization is located in Michigan, Ohio, Indiana or Kentucky and you have not had a chance to speak with Mike over the past year, please take him up on his invitation to meet or contact him directly. Jeremy BeckRegional Vice President - Midwest. Dr. Abelein has taught numerous graduate courses at Marian University, Loyola Marymount University, Fordham University, St. Johns University, and the University of Notre Dame. I would like the fee refunded and was told that was not possible, but I well know that is possible. FACTS Management Jeff and his wife Elizabeth reside in Northern New Jersey with their three boys. Since then, they have been charging us service fees. The decision to admit a student is based solely on the students learning profile and personal conduct. She utilizes her system knowledge and implementation expertise to help support schools in Michigan, Ohio, Indiana, and Kentucky. Linda Thomas has spent the last 15years working in the tuition management industry assisting independent and faith-based schools in the New York, New Jersey and Pennsylvania areas. If you have not yet completed your 1040, you should include your W-2s and/or 1099s with your submission. With one application and a single application fee, families can apply for aid at multiple FACTS schools. But deciding which families need financial aid most (and how much that aid should be) can be a difficult job to do without bias. Families are encouraged toapply for an Educational Credit for Exceptional Needs Children (ECENC) grant. ADHD is a disorder that includes difficulty staying focused and paying attention, controlling behavior and hyperactivity. I have truly appreciated FACTS over the 5 or so years that we have been using the system. The problem is that for YEARS they have also operated as a bank collecting fees of $***** to $***** for declined payments on debits that are auto setup by the school. As a former educator and seasoned consultant, Natalie truly understands the needs of her schools. Online submission through FACTS Grant & Aid is available through https://online.factsmgt.com/aid. Any fees Again, user friendly is key. Chief Executive Officer, Nelnet Business Services, Chief Technology Officer, Nelnet Business Services, Chief Information Officer, Nelnet Business Services, Chief Financial Officer, Nelnet Business Services, Chief Marketing Officer, Nelnet Business Services, Senior Vice President, International Sales, Director of Professional Learning and Development, Payment Customer ID: **********. Management/Grant & Aid, Data Security, Compliance, and Business Continuity. After spending 5 years on our Account Management team, Brett relocated to Boston to provide more of an on-site presence for our schools in New England. Elevating the Education Experience - FACTS Management up of my tuition payment must in crCerto be eligible for firanciGI aid. They have been in the business of assisting private and faith-based schools manage their tuition for more than 15 years. I find it to be very user friendly for both myself and for our parents/customers. Information System (SIS), Tuition bank should ever be allowed to assess a fee. Testimonials - FACTS Management Are your development and fundraising efforts evolving with technology? Lincoln, NE 68508. I love the way we can charge all the students at one time for one service, with different amount totals. 2 Apply online Complete the online application through FACTS and pay an application fee of $35. Murphy has worked with FACTS for the past three years in implementation, account management, and as an implementation team leader. BBB Business Profiles are subject to change at any time. Kathy MearsManager II Associate Administration. She brings 15 years of education consulting and technology sales experience to FACTS. Watch Our Story Elevating the experience. PDF Summer 2020 FACTS Grant & Aid Assessment Financial Aid Application FAQs Marc has over 25 years of experience working with schools in the private and public sectors. Provide flexible tuition payment plans to parents and simplify payment tracking and management for your school with FACTS Tuition Management. Thank you for listening to your clients and their suggestions. He lives in Fort Worth with his four children and plays tennis every chance he gets. Families can and should apply for financial aid before the admissions application opens. Phelecia has been working with schools in the US and abroad for over 15 years. However, after I paid the application fee. She has dedicated her time to elevating the learning of students, teachers, and professionals alike, through her work with educational publishing and video production. Carlos HernandezRegional Vice President - Southwest. Should you have questions about tuition and need based financial aid, please contact Janet Cruz at (714) 850-9504 or Jackie Tran at (714) 850-9506. Read more about our financial management solutions below. Copyright 2022 Finalsite - all rights reserved. Our account manager or a team member is always available for phone calls and email response time is prompt. You may be eligible for loans for both disasters. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please click on the country abbreviation in the search box below to change to a different country location. from the International Dyslexia Association, Families interested in applying for tuition support must file an application through FACTS Grant & Aid Assessment, the independent, third party company that works with Trident Academy to conduct financial analysis that determines a familys financial need. He is also fluent in French and Spanish. FACTS has helped us reduce expenses and increase our revenue which is so important to a small elementary school. She is very active in her church - she and Mark sing in the choir, serve with Volunteer Christian Builders, and have been on many mission trips together, both domestic and abroad. Ten Key Facts to Know About Federal Disaster Assistance Management/Grant & Aid, Data Security, Compliance, and Business Continuity. Sarah started with FACTS over 8 years ago and has served school clients in many roles including account manager, implementation specialist, and higher ed project manager before moving to the FACTS Education Solutions team as an account manager. Sign in New User To begin applying for aid as a first time user to the new FACTS system Create an Account Having difficulties? This was explained to 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Facts management is, in my opinion, using very deceptive methods of billing to overcharge fees; I've been charged several times unnecessary costs for payments that they claimed were returned for insufficient funds. She graduated from Clemson University with her bachelors degree and received her masters degree from the University of Miami. There has to be a way that the institution and FACTS management can have a program that only has fees charged for actual costs. You can consider factors like family income, enrollment verification, and goals/rules set by your organization to get an objective recommendation and the final call is always up to you.
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